Remote IT Support
Most problems solved from our desk, within an agreed response time.
Your team opens a ticket, an engineer takes it, and the majority of issues are resolved without anybody travelling. Time spent is deducted from the remote hours in your support package, and you can see the balance at any time.
What you get
- A response time agreed in advance
- Support hours you can watch being used
- A history of every request
Talk to us about this
Tell us what your business needs and we will come back with a plan.
Talk to Us About Managed ITHow this is priced
Project work is quoted after we understand the scope. Support afterwards can run on a support package.